Terms of service

1. ELIGIBILITY

By using this site, you confirm that you are at least the age of majority in your place of residence or have permission from a parent or legal guardian to use this website.

 

2. USE OF WEBSITE

You agree to use our website for lawful purposes only. You must not:

• Violate any applicable laws or regulations
• Infringe on our intellectual property
• Transmit viruses, malware, or harmful code
• Use our products for illegal or unauthorised purposes

We reserve the right to suspend or terminate access if these Terms are breached.

 

3. PRODUCTS & AVAILABILITY

All products are subject to availability and may be withdrawn at any time without notice. We reserve the right to limit quantities sold per customer or order.

We make every effort to display product colours and images accurately; however, we cannot guarantee your device’s display will reflect true colour.

 

4. PRICING & PAYMENTS

Prices are listed in Australian Dollars (AUD) unless otherwise stated and may change without notice.

We reserve the right to:

• Refuse or cancel any order
• Correct pricing errors
• Limit or prohibit orders that appear to be placed for resale

If an order is cancelled before being dispatched, any payment received will be refunded.

 

5. SHIPPING & DELIVERY

Shipping times provided are estimates only. We are not responsible for delays caused by third-party carriers, customs, or events beyond our control.

Risk of loss passes to you upon delivery.

6. RETURNS & REFUNDS

Returns and refunds are governed by our Returns Policy, which forms part of these Terms.

Nothing in this policy limits your rights under the Australian Consumer Law.

 

7. INTELLECTUAL PROPERTY

All content on this website—including logos, designs, text, images, and graphics—is the property of Heavenly Co and may not be used, reproduced, or distributed without our written permission.

 

8. USER CONTENT

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free right to use, reproduce, and publish that content for marketing or promotional purposes.

You agree not to submit content that is unlawful, offensive, misleading, or infringes on third-party rights.

 

9. THIRD-PARTY SERVICES & LINKS

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

Use of third-party services is at your own risk.

 

10. DISCLAIMER

Our website, products, and services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service.

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

 

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Heavenly Co will not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products.

Where liability cannot be excluded under Australian law, it is limited to the minimum extent permitted.

12. INDEMNITY

You agree to indemnify and hold harmless Heavenly Co from any claims, losses, or damages arising from your breach of these Terms or misuse of the website.

13. TERMINATION

We may terminate or suspend access to our website at any time if you breach these Terms. Obligations incurred prior to termination will survive.

 

14. GOVERNING LAW

These Terms are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.

 

15. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

 

16. CONTACT

For questions about these Terms, contact us at:

📧 hello@heavenlyco.com.au